Iowa wasn't much better. Marco Rubio scored big in the Hawkeye State, despite dismal pre-primary numbers. In South Carolina, Clinton bested the advantage given her by major news organizations by at least 21%, and Sanders won the Democratic primary in Michigan in the wake of polls showing Clinton leading by a wide margin.
There are many problems with any kind of poll but primaries and caucuses are especially difficult for number crunchers like me.
Let's take Michigan first. The Real Clear Politics polling average gave Hillary Clinton a 21% lead going into the primary, but Bernie Sanders won with 51.5% of the vote. Did pollsters miss the Sanders surge in Michigan? Maybe or maybe not.
I've seen primaries where 30% - 40% of the primary voters make up their minds at the last moment. Sanders' momentum rode the wave of late deciders to victory -- the same wave Hillary Clinton surfed to victory in the 2008 New Hampshire primary against Obama.
In the South Carolina Democratic primary, where Clinton crushed Sanders 73.5% to 26%, Clemson University's poll was the only to accurately predict the full spread. The major networks, by comparison, gave the former Secretary of State only a 20% advantage -- half her final victory margin.
Caucuses are particularly tricky for pollsters.
Low participation in caucuses and primaries is also a problem for survey researchers, making it difficult to identify the people who will actually caucus.
Only a few brave souls will leave their homes on a frigid night to sit through a three-hour political meetingvs. a primary where you walk into your polling place, vote and are done.
In Iowa, only 26% of registered Republicans and 21% of Democratic voters showed up for their caucuses. Turnout may be better in primaries, but not by much. I learned a lot working with innovative Democratic pollster Tubby Harrison, who would brief clients on the data for high, normal and low turnout scenarios. When it comes to turnout, one size doesn't fit all.
There are also problems with the way the media reports and uses polls. Pundits often make a big deal of out small numbers. The polling dustup in Nevada was about entrance polls taken by the networks - which predicted Sanders taking the Hispanic vote in the Silver State caucuses - despite Clinton' victories in heavily Latino precincts and her commanding lead among Hispanics in national polls. The Latino entrance poll sample, however, was only 213 respondents. This range of statistical error,10%, was greater than the 8% advantage given Sanders in the entrance polls.